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Last updated: 08/10/2024

Welcome to Guild’s website (“us”, “we”, or “our”) at www.guild.ae (the “Website”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights concerning your data.

Information we collect

1. Personal information

We may collect and process the following personal information about you when you use our Website or communicate with us:

  • Name
  • Contact details (email address, phone number, postal address)
  • Job title
  • Company name
  • Information related to your enquiries, requests, or interactions with our services
  • Any other information you provide to us voluntarily

2. Non-personal information

When you visit our Website, we may automatically collect non-personal information, including but not limited to:

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Length of visit
  • Pages viewed

We may use cookies and similar tracking technologies to collect this non-personal information.

Use of your information

1. Personal information

We may use your personal information for the following purposes:

  • To respond to your enquiries and provide the services you request from us
  • To communicate with you regarding our services, promotions, or events that may be of interest to you (you may opt-out of marketing communications at any time)
  • To improve our Website and services
  • To comply with legal obligations
  • To protect our rights and interests
  • To fulfill any other purpose for which you provide the information 

2. Non-personal information

We may use non-personal information for statistical analysis, website administration, and improving the user experience on our Website. 

Data sharing and disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your personal information with trusted third parties for the purposes outlined in this Privacy Policy, including:

  • Service providers who assist us in operating our Website and providing our services (e.g., hosting, email communications, analytics)
  • Legal or regulatory authorities, as required by law or to protect our rights and interests

We ensure that all third parties receiving your personal information respect your privacy and maintain appropriate security measures to protect it.

Data transfers

As a UK-based marketing consultancy, your personal information may be transferred to, and stored at, a destination outside the European Economic Area (EEA). When we transfer your data to countries that do not have the same data protection laws as the UK, we will ensure appropriate safeguards are in place to protect your information. 

Data security

We take the security of your personal information seriously and have implemented measures to protect it against unauthorised access, loss, misuse, alteration, or destruction. Despite our efforts, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data. 

Your rights

You have the following rights concerning your personal information:

  • The right to access the personal information we hold about you
  • The right to correct any inaccuracies in your personal information
  • The right to request the deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to withdraw your consent (if processing is based on consent)
  • The right to data portability
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights or if you have any questions or concerns about your personal information, please contact us using the details provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. Please check this page regularly for updates.

Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Email: admin@guild.ae

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